Less than 20% of tech leaders feel their organizations are prepared for market volatility. Despite a decade of heavy technology investment, which intensified during the COVID-19 pandemic, there is a noticeable discrepancy between the current technological maturity and the level needed for businesses to adapt swiftly to economic changes. This indicates an essential gap that needs bridging to enhance organizational agility and readiness for market fluctuations.
Nearly 60% of industry leaders feel their boards lack adequate technological and digital acumen, but it’s not just the board that tech leaders believe needs improvement. 47% think a refresh of existing teams across the broader business is needed to ensure the successful delivery of business priorities. The most prevalent theme in our results is the need for tech leaders to integrate more strategic and commercial insight alongside their technical and management skills. By doing so, they can more effectively guide and enlighten their boards, significantly influencing their organizations’ commercial outcomes and steering the strategic direction.
Bolstering the commercial acumen of tech leaders not only aligns technology and business strategies but also cultivates a pool of board candidates with robust tech expertise. This synergy can significantly influence a company's strategic decisions and its commercial success, fostering a stronger, tech-informed governance framework
Although 84% of respondents acknowledge the growing importance of CIO, CTO, or CDO roles in the shaping of business strategy, a significant 63% still see no clear path from these positions to CEO roles. This highlights a recognition of their strategic value but also underscores a perceived barrier to reaching the top executive position.
While progressing into the CEO seat may not be viewed as practical, or even desirable, our survey indicates a strong desire for more robust internal support for broader career progression. This suggests that while the direct path to CEO might not be the goal for all, there is a clear need for mechanisms that aid in the overall advancement of tech leaders within their organizations.
Nearly one third of respondents cite a lack of coaching and mentoring as barriers to their career advancement, and less than 25% are confident in their organizations’ succession planning. This signals a pressing need for development programs that will cultivate more commercially fluent future leaders.
In reality, a significant number of CIO, CTO and CDO positions will continue to be filled externally to bring fresh insights and keep up with the pace of change across the industry. Our findings do suggest an opportunity to boost the commercial effectiveness of technology leaders, which could tilt hiring preferences toward internal candidates for top roles, potentially changing the internal versus external hiring dynamics.
Data insights and advanced analytics are ranked as top priorities within tech functions, yet many leaders are just beginning to adopt data-driven strategies. Only a quarter effectively use advanced analytics, and less than 7% have fully integrated data into their strategic decisions, revealing a substantial gap between the ideal and actual use of data.
While there's recognition of the need for enhanced data-driven strategies, obstacles such as digital readiness, inefficient processes, and a lack of agility were all identified as major barriers to realizing strategic objectives through data.
We’ve seen the spotlight shift from AI to cloud, and back. Tech leaders know that despite the headlines, Gen AI is just one tool in the shed of data and AI capabilities. Although Gen AI may be a more popular media story, the spend on cloud and fundamental tech modernization is exponentially higher. Our data suggests we are still a few years away from the majority of organizations seeing real value from Gen AI beyond the easy use cases. While the immediate impact of Gen AI may be overestimated, it’s crucial that tech leaders stay up to date with its evolving landscape and guard against falling behind in the medium-term.
Over the next 12 to 24 months, tech leaders plan to focus on enhancing data insights, customer-centric technologies, AI, and automation, indicating a continued focus on customer data and outcomes. Despite broader economic concerns, the emphasis is on leveraging technology, with a strong consensus that failing to invest adequately in tech could jeopardize the organizations’ success and competitive advantage.
Thank you to all the senior leaders that took part in the survey. To discuss the topics raised, or to talk to us about a future role requirement, get in touch with the team below.
Director, London
sam.bell@leathwaite.com
Partner, London
heather.barnes@leathwaite.com
Partner, New York
emmeline.kuhn@leathwaite.com
Partner, Hong Kong
james.lawrence-brown@leathwaite.com
Partner, New York
matt.greenberg@leathwaite.com
Partner, London
helen.vowls@leathwaite.com
Partner, London
richard.buckingham@leathwaite.com
Partner, London
kersty.bletso@leathwaite.com
Partner, Toronto
gus.decamargo@leathwaite.com