Our planet faces growing challenges. Extreme weather conditions make regular appearances in headlines and long-standing workforce disparities have made social impact a central concern for businesses. Society’s expectation for responsible action, guided by social, regulatory and legal boundaries, has grown in urgency.

Digital businesses share in this responsibility. Data centres and emerging technologies like Artificial Intelligence (AI) present new challenges for managing carbon footprints, amongst other concerns. At IDHL, we have made good progress against our environmental objectives; year on year improving against our targets.

And whilst this progress should be acknowledged, we recognise there is still work to be done. We are focused on building a future that is not only environmentally responsible but equitable and accessible for all. For the first time at IDHL, we have outlined a clear social impact roadmap for our overarching DEI vision: creating a workplace that embraces diversity, promotes equity and fosters an inclusive environment where everyone feels valued.

In this report, we share our collective progress and achievements in 2024, outlining our ambitions to accelerate our impact towards our 2030 vision.

At IDHL, we believe that good business goes hand in hand with doing right by our people and planet. In a world increasingly defined by pressing environmental challenges and social disparity, we are unwavering in our commitment to ensuring our success never comes at the expense of sustainability, equality or integrity.

DEI is a primary focus for our future. Building diverse, balanced teams that reflect the society we represent is both a moral and business imperative. Fostering diversity and reshaping power structures gives everyone opportunities to thrive and ensures every IDHL colleague feels valued, empowered and safe, regardless of their background.

While we have long been focused on making a
positive impact, this is the first time we are
formalising our ambitions and setting out clear
strategic goals. In the following pages, we
share our progress over the past year,
assessing our efforts against the United
Nations Sustainable Development Goals
and transparently outlining our DEI strategy.

We are mindful that our actions today will
shape the world of tomorrow. The targets
we have set for ourselves are ambitious,
but our purpose is clear. Technology, talent
and training are central to achieving our
social impact objectives, enabling us to
become a growth-centric digital services
group that leverages diverse perspectives,
experiences and talents to achieve
sustainable success.

© IDHL 2025

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