Join our team
CLIENT DIRECTOR
A Unique Growth Opportunity in a Locally Run Business With a Global Reach
Create the Strategy New Zealand needs to Build Infrastructure that is New, Exceptional and has Enduring Value.
WSP is a collaborative team of global experts who aspire every day to shape a better tomorrow. With more than 49,000 people working in over 550 offices across 40 countries, we are one of the world’s leading engineering consultancy firms.
We value our people, our reputation, and our impact on the future. At WSP our role is to plan, design, manage and engineer our communities to thrive. We want our work to bring long-term improvements and to future proof our cities and environments. We’re future-focused experts who propose innovative ideas for our clients.
WSP NZ has navigated the Covid19 crisis in a positive position, we are still in growth mode. In fact, organically we have grown significantly this year. Staff retention is high. It’s a fantastic time to be at WSP.
Creating what matters for future generations
Would you consider joining us to do purposeful, sustainable work that helps shape our communities and the future?
Are you ready to take a unique growth opportunity with one of the worlds largest engineering firms and utilise your network to impact NZs future?
Because if you are, we need someone like you.
Empowered to Succeed
Our Wellington and Central Government client portfolios are key to our business. We’re looking for two outstanding and well networked people to take the lead on these portfolios as part of our highly successful Client Services team.
Follow the link below to find out more about the positions
CREATING WHAT MATTERS FOR FUTURE GENERATIONS
WSP is one of the world's leading engineering professional services consulting firms, with more than 550 offices across 40 countries and workforce of 49,000. We are dedicated to our local communities and propelled by international brain power.
LOCATION:
WELLINGTON
REPORTS TO:
DIRECTOR CLIENT EXPERIENCE AND STRATEGIC ADVISORY
PURPOSE
This role is responsible for the overall leadership and commercial management of a portfolio of key Wellington clients to ensure WSP has long-term profitable relationships with these clients, growing market share and creating client advocacy.
Wellington is a strategically important region for WSP generating significant opportunities to support key clients in the planning, design and delivery of infrastructure and environmental solutions which meet the current and future needs of the Wellington Region community.
WSP’s Wellington client portfolio comprises: Wellington City Council; and Wellington Regional Council; along with responsibility for overseeing the development of WSP’s relationships with other local councils including Hutt and Poirirua.
RESPONSIBILITIES
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Lead and oversee the performance of the client relationship management teams to deliver profitable long-term growth and market leading client advocacy aligned to WSP’s strategic and business objectives
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Plan, lead and oversee relationships with key decision makers and influencers within each client – leveraging both the local relationship teams and senior leaders across WSP
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Plan and coordinate business development activities with each client to maximise pursuit and bid opportunities across all sectors
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Ensure best practice client contact and pipeline management, and reporting across the portfolio
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Develop and maintain a professional profile in the local community including involvement with industry organisations, boards and committees.
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Leadership of client, delivery and resource teams across WSP to ensure an unflinching focus and delivery for clients based on collaboration
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Provide leadership to drive and facilitate change, best practice and client experience improvements based on client insights and feedback
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Identify and secure strategic advisory opportunities to position WSP as a strategic partner
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Provide timely feedback and coaching to the relationship management and delivery teams to continuously improve performance
CREATING WHAT MATTERS FOR FUTURE GENERATIONS
WSP is one of the world's leading engineering professional services consulting firms, with more than 550 offices across 40 countries and workforce of 49,000. We are dedicated to our local communities and propelled by international brain power.
LOCATION
Wellington (preferable), Auckland
REPORTS TO
Director Client Experience and Strategic Advisory
PURPOSE
This role is responsible for the overall leadership and commercial management of a portfolio of key Central Government clients to ensure WSP has long-term profitable relationships with these clients, growing market share and creating client advocacy.
Central Government are strategically important clients and stakeholders for WSP generating significant opportunities to support these clients in strategic advisory, planning, and design of infrastructure and environmental solutions which meet the future needs of the New Zealand.
WSP’s Central Government portfolio comprises: Ministry of Business Innovation Enterprise; Ministry of Environment; Department of Internal Affairs; MFAT and Treasury; along with responsibility for supporting the development of WSP’s relationships with other central government agencies including Ministries of Health, Justice and Transport.
RESPONSIBILITIES
-
Lead and oversee the performance of the client relationship management teams to deliver profitable long-term growth and market leading client advocacy aligned to WSP’s strategic and business objectives
-
Plan, lead and oversee relationships with key decision makers and influencers within each client – leveraging both the local relationship teams and senior leaders across WSP
-
Plan and coordinate business development activities with each client to maximise pursuit and bid opportunities across all sectors
-
Ensure best practice client contact and pipeline management, and reporting across the portfolio
-
Develop and maintain a professional profile in the local community including involvement with industry organisations, boards and committees.
-
Leadership of client, delivery and resource teams across WSP to ensure an unflinching focus and delivery for clients based on collaboration
-
Provide leadership to drive and facilitate change, best practice and client experience improvements based on client insights and feedback
-
Identify and secure strategic advisory opportunities to position WSP as a strategic partner
What’s important to our people is important to us
It matters to us that our people come to work every day with curiosity, drive and a sense of purpose. Stimulating, open working environments where everyone feels relevant, valued and supported is a catalyst for outstanding achievements in our opinion.
We know that, for everyone here, work is only one part of life, and making time for family, friends, hobbies and passions is vital. So, if working from home, working part-time or having a flexible start and finish to the day will help with this, we will try to make it happen.
Diversity of all kinds is extremely important, and so at WSP we embrace a diversity of perspectives. We welcome applications from individuals of all backgrounds, orientations, and identities.
We are built on the strength of our people.
Contact us now for a confidential chat!
Or email your interest to Trish.Burgess-Puketapu@wsp.com
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